State: Tennessee Clear all filters (4 of 190 reviews match)
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I shopped at Cool Springs (Franklin, TN) and used my debit card.....unfortunately, the next day I had 2 large unauthorized charges on my debit card and somehow they hacked my credit card also. I called to speak with the manager and was told there was nothing they...
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1.0
#940237
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I ordered a product for my daughter on December 9th. After a cutesy 'we got your order' robo reply I waited about ten days and tried to contact someone at the customer service email provided. A couple of more cute email robo responses. I finally went on the main...
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1.8
I didn't like
  • Cancelled order
  • Appalling customer service
  • Slow replies
#755974
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We ordered 19 items on Cyber Friday 11/28/14. There website was down, so we had to call them and tell them EVERY item #. Then, we keep getting emails saying items are sold out , but like I said WE ORDERED 3 weeks ago! After 3 calls to customer service, being hung up on...
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1.0
I didn't like
  • Website
  • Poor customer service
  • Cancelled item
#569794
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When first coming into the store I'm greeted by an associate who then walks away while she is telling me the promotions. I stop her and ask where are their hosiery. She takes me to them and tries to walk away. I ask her about the sizing and style of them. She says...
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#393899
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