State: Ohio Clear all filters (6 of 190 reviews match)
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I have been charged late fees in the amount of 60.00 now they were added to my account after not being able to log into my online bill pay. Password seems to be getting changed on me all the time and being that i am the only one with access to this card i find it...
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Anonymous
Anonymous

This sounds like an issue with Comenity bank (the credit provider for Hot Topic).Because Hot Topic itself, does not control your late fees.

1.0
#919431
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i have ordered mulitple things off of hot topic, they send me the same scripted email saying that they sold out of the item and they will refund me in 1 to 7 business days. this is the third time i have not received my refund. it has been 23 business days for both of...
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1.1
#816562
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I ordered my Christmas gifts December 5th. They said they have all the products and would be shipped soon. I paid for shipping so not free but also not express. It stated4 to 10 days. It was labeled on the 14th then shipped the 16th. Tracking said delivery on the 23rd....
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2.0
#756305
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I order something and then 2 days later receive an email saying it's out of stock. Has happened several times to me before. Guess their customers aren't that important if they can't tell keep track of what they have and what they don't have. Now I've had a pending...
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Anonymous
Anonymous

I am currently having the same issue! ordered 300 dollars worth of merch on thanksgiving. get emals on Monday saying most of its out of stock, no ship date for the items that ...

1.0
Jefferson, Ohio
#745082
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Went into the store looking for a music is my life mug, had a picture, showed the employee and he went and glanced at a shelf and came back 5 seconds later and said they were out. I asked if it was available online for me to order because it was a gift for a friend....
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Luckey, Ohio
#717674
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I have a teen, and two tweens who love certain items sold by hot topic. I placed a large order from the hot topic website on November 27. Every item I ordered was in stock and in my cart when I checked out. After receiving my orders from 8 other companies I ordered...
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2.0
I didn't like
  • Cancelled item
  • Poor customer service
#567993
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