Customer service
Delivery Service

We ordered 19 items on Cyber Friday 11/28/14.There website was down, so we had to call them and tell them EVERY item #.

Then, we keep getting emails saying items are sold out , but like I said WE ORDERED 3 weeks ago! After 3 calls to customer service, being hung up on by a rude man I couldn't understand, and 5 emails from them later.....we are only getting 9 out of 19 items so far! OUR ordered isn't even on the way and my child Christmas looks like it will not be what any of us would have wanted. Never again will these people get my hard earned money and I would love to complain about the man hanging up on me but I saw on a post here that it would do no good.

It went from 2 1 item sold, to 2 items, to 3 and now 10!

Hot Topic is by FAR the WORST company I have had to deal with EVER!Buyer BEWARE!

Reason of review: Damaged or defective.

I didn't like: Customer service, Website, Canceled items.

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