I bought the Wonder Woman dc bombshells knot-front top and shorts recently. I had to sew and extra snap into the short for extra coverage, but other than that I liked it. I wore it a few times, carful to treat it well ($25 is a lot of money for me, and it would have...Read more
I was at Hot Topic one time with my friends and I was looking for anime things for another friends birthday. I asked one of the ladies where I could find the anime things and she rolled her eyes and just pointed TO THE WRONG SECTION! So I had to find it myself and then...Read more
Do not make a phone payment!!! They said my information was incorrect and charged me a 25.00 fee. DO NOT open or use a Hot Topic credit card!!! They promised to *** the fee but after 3 long calls they only took off 12.20!!! WTF!!! I will be closing my...Read more
I ordered a jacket online and when I got it, it was too small. I brought it in the store to do an exchange and have them order me the next size up. They tried processing the exchange once and then told me they were having difficulties since the computer wanted to...Read more
This company is either a scam or ran by idiots ! My credit card was charged and advised items shipped on 7th. I called them inquiring the status and again advised it was shipped. Then I received I phone call the items weren't shipped and lost in the warehouse and the...Read more
I didn't like
- Poor customer service
- Cancelled item
TERRIBLE customer service!! Especially when ordering online. My items got ordered two weeks ago and havent even shipped, when i try to call the service line i was on hold for 45 minutes with ONE, yes one, repeating song that almost put me to sleep. When they did answer...Read more
Hot Topic Shipping Service Review
On July 15 I ordered eight items from Hot Topic and got an email saying they received my order. They said it'd ship in one to two business days, it's now July 26 and I have received no shipping email and it's not even appearing in my bank account. I've emailed customer service four times now and have received no answer.
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