Hot Topic - Shipping Service Review
So i orders 138$ worth of stuff in august.After little ocer a month of talking with customer service it came to the conclusion that my stuff had been lost inshipment somehow (i ship to store) i then asked for a refund.
Which i was told will take 1 to 2 weeks. After that time came i asked them how long it will take and i was told another 3 to 5 business days. After the 6th day i called because i still hve not received my mom. They said it will be in my account the very next day.
Well now it is 4 days later. I have just called again and was told. Certain paperwork was never filed and thats why i havnt received my refund. And that it should be in my account today or tomorrow.
Well im just very disgruntled by the fact that it is November 14th and i have been fighting them about this since late September.My next step is to just go to the bank
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Hot Topic. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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