Product: Hot Topic Shipping Service Clear all filters (22 of 22 reviews match)
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If I could I would give them a zero star for there online service.DON'T SHOP ONLINE !!!! They are very decieving when it says its in stock and than you find out your whole order is out of stock??? I ordered 7 shirts and only one shipped out and others said its...
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1.0
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Hot Topic Shipping Service
#1138906
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I ordered a costume that was on sale at the beginning of october. Two weeks go by and no items. I called customer service and they appologized then said it was on its way. Right before halloween when they sold out online of the sale items I purchased they conviently...
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2.8
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Hot Topic Shipping Service
#1127861
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I wish I had read up on Hot Topic before ordering online from them. It says 14 business days to ship to store... apparently starting from the day the order is processed to ship, which took 7 days already. Still waiting... no email of cancellations, so still expecting...
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1.0
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Hot Topic Shipping Service
I didn't like
  • Lied about delivery date
  • Shipping
  • Poor customer service
#1108095
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Hot Topic Shipping Service Review

#977209
1.0
Details
Terrible delivery process. Ordered items on December 2. Shipped on Dec. 9th. LOST in shipping. Tracking number has said "label created" for WEEKS. begging for a refund of the $94. Vague communication. Popr service. No product delivered.
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Value for money

Hot Topic Shipping Service Review

#672384
On July 15 I ordered eight items from Hot Topic and got an email saying they received my order. They said it'd ship in one to two business days, it's now July 26 and I have received no shipping email and it's not even appearing in my bank account. I've emailed customer service four times now and have received no answer.
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(I had to go to another company to purchase the same lounge pants at a higher price now that everything was sold out after Black Friday) How can a company do business if they do not know what kind of inventory they have on hand? Plus why did it take them 5 days to...
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2.3
Product
Hot Topic Shipping Service
I liked
  • Genuine sales clerk inside store florence ky
I didn't like
  • Customer service 1-800
  • Customer service
#995883
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Hot Topic - Shipping Service Review
I ordered online.I ordered a fallout 4 enlist tee shirt after tax was 27 bucks. I finally got my shirt then found out instead i recieved a green lantern t shirt with a fallout tag. I called customer service then was told to ship back the shirt and they would send me...
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Anonymous
Anonymous

It's annoying that they sent the same shirt twice and even more annoying that they didn't just let you know it was out of stock, but the real question here is whether or not t...

1.0
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Hot Topic Shipping Service
#976111
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So i orders 138$ worth of stuff in august.After little ocer a month of talking with customer service it came to the conclusion that my stuff had been lost inshipment somehow (i ship to store) i then asked for a refund. Which i was told will take 1 to 2 weeks. After...
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Anonymous
Anonymous

First thing to do when that happens is to contact ur bank to remove the charge and keep records of what is going on

Anonymous
Anonymous

Literally the same thing is happening to me. Was told to wait 3-10 business days for the refund and here we are 15 business days later and nothing. I email and ask what gives ...

3.3
Product
Hot Topic Shipping Service
#954731
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The main shirt we needed and the other three were ordered at about 6pm. The next day at 5pm they emailed me that they were out of stock on the main one i needed and 3 minutes later i got a notice my order had shipped. I dont want to lay express shipping if my whole...
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1.1
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Hot Topic Shipping Service
#860044
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Placed an order on Black Friday 2015 online. Within 48 hours I got an email confirmation my order was on its way. After a week I checked tracking number to find it had never left their facility and was lost. Called and they told me they'd checked on it. A week passes....
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2.3
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Hot Topic Shipping Service
#769433
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I ordered Christmas gifts for my daughter and chose expedited shipping per the instructions to receive them before the 25th. Tracked my package and found out they won't arrive until a few days after. I ordered things for my son from Thinkgeek within the same hour as...
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Hot Topic Shipping Service
#756415
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My order was made on Nov 30, 2015. After 10 days I called customer service to ask where my order was. They gave me the excuse that Black Friday sales backed them up and the order would go out the next day and it would take 4 - 7 days for delivery. I told them it...
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Hot Topic Shipping Service
#750376
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