Hot Topic - Review in Footwear and Clothing category from San Jose, California
When attempting to order something online the site failed to process my debit card.
So I called and placed the order.
A week later I find that I had been charged but the order had never been placed.
I called hot topic and they told me they'd reverse the payment. But I was no longer able to purchase the items as they were sold out at that point. I am very irritated about all of this. I was expecting my clothes to be arriving but instead I find out I can't even buy these clothes I already bought.
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Hot Topic and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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