Product: Hot Topic Customer Care Clear all filters (0 of 26 reviews match)
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First off, I have to say that I have been a loyal customer to Hot Topic for YEARS, but that has changed as of today! I am so frustrated right now, because of this awful situation! So I made an online order yesterday, and according to the website, the shirt was in stock.
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Anonymous
Muhhtayyuhh

Omg similar situation happen to me! I dealt with an online order and some of my items were canceled. I went to the product and you could STILL order it online! It was not show...

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Hot Topic Customer Care
#1408529
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I was shopping for some new clothes and i was looking for a few spesific things(leggings,hairbows ect) so when i get ther thay have some of the stuff on my list(with picturs mind you.) and most of the things that were on my list were not at first store . so i call the...
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2.9
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Hot Topic Customer Care
I didn't like
  • Falsely advertiseing products you dont carry
  • False adverting on websight
#1374973
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I’ve been ordering online with hot topic for years. Many times orders are shipped in batches. Sometimes my items are never received due to issues on their end. I just got a package missing an items and I call to get it reshipped and I’m told they will no longer ship to...
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1.9
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Hot Topic Customer Care
#1310012
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I was shopping with my daughter at our local hot topic store, and it was taking a long time because my daughter couldn't make up her mind what she wanted. The sales clerk kept coming by and asking if I needed help. Then ,after my daughter had picked out 4 T shirts, the...
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1.0
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Hot Topic Customer Care
#1293298
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I am a big fan of the movie IT and my friend told me today that Hot Topic released a new exclusive -- Pennywise in the Gutter pop figure scene. I called around different Hot Topics and they were all sold out except for the store at Stonebriar Mall in Frisco, TX (they...
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Hot Topic Customer Care
#1260174
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Hot Topic - Someone spit in my box and then shipped it to me
Hot Topic - Someone spit in my box and then shipped it to me
I got my order of doctor who dishes, when I opened the box it smelled strongly of mint.As I pulled my packages out I could see CHEWED UP GUM all over my purchases. I placed a complaint online under the “talk to the president” option and then called the 1800 Number...
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Hot Topic Customer Care
#1178348
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Do not buy anything from hot topic online my order total was 29.70 they charged my card 44.79 and the another charge of 4.90. I called multiple representatives I was told they only have one order on file of 29.70. But no one can explain where an almost $50 charge came...
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1.0
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Hot Topic Customer Care
#1147974
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I have been a loyal customer of hot topic for over a decade and spent thousands of dollars in their stores over the years. But up until recently I thought that this company moderatly respected its customers and their loyalty. I placed an order online and foolishly had...
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1.0
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Hot Topic Customer Care
#1136473
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Hot Topic - Horrible shipping, Horrible customer service
Hot Topic - Horrible shipping, Horrible customer service
My package came damaged.My Funko POP!'s box was also damaged. I understand that Fedex has more than likely been at fault. However, after contacting Hot Topic's customer service. I was told scuffs and variations are to be expected. I don't believe they understand the...
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1.9
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Hot Topic Customer Care
#1129454
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Hot Topic - Rude employee

Went into the Hot topic location in pacific view mall, ventura, CA. The employee (sabrina) was very offputting and didnt have a very nice attitude. I walked out because i felt uncomfortable. Maybe hot topic shouldnt hire people like that. Theyre bad for business and not good people.
3.8
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Hot Topic Customer Care
#1114385
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