Product: Hot Topic Account Clear all filters (7 of 7 reviews match)
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Placed an order for a tshirt to be shipped to store..my account was linked to an email address that I rarely use so I changed it to a more current one to ensure I got the message letting me know my item was ready to pick up.Then I was unable to track my order and it...
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1.0
Product
Hot Topic Account
#1092190
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I have been charged late fees in the amount of 60.00 now they were added to my account after not being able to log into my online bill pay.Password seems to be getting changed on me all the time and being that i am the only one with access to this card i find it...
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Anonymous
Anonymous

This sounds like an issue with Comenity bank (the credit provider for Hot Topic).Because Hot Topic itself, does not control your late fees.

1.0
Product
Hot Topic Account
#919431
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Do not make a phone payment!!! They said my information was incorrect and charged me a 25.00 fee. DO NOT open or use a Hot Topic credit card!!! They promised to *** the fee but after 3 long calls they only took off 12.20!!! WTF!!! I will be closing my...
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IHateCustomers
Anonymous

Next time, you should probably give them the correct information.

3.3
Product
Hot Topic Account
I didn't like
  • Lied about refund
  • Said they will refund fee
#796836
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I must have read the reviews before purchasing an items online at hot topic. Aug 8,2015 I ordered 5 items and got email confirming receipt of my order and will be delivered in 1-2 days. The following day, they sent an email that 1 item was sold out and it will not be...
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1.0
Product
Hot Topic Account
#684140
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Hot Topic - Sent merchandise that I did not order and charged me for it.
Hot Topic - Sent merchandise that I did not order and charged me for it.
I ordered a magenta and white dress as shown in my confirmation email and packing slip. I didn't get a magenta and white dress. Instead they sent a black and white dress. At first I thought it was an honest mistake and I would send the dress back and get the magenta...
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Sterling, Colorado
Product
Hot Topic Account
#641154
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"Hot Topic is the worst online purchase I have ever made. There customer service is terrible the people you speak to sound like they are reading from a script and can't actually help you with anything at all. They double charged me for my purchase which they were not...
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1.3
Product
Hot Topic Account
#590025
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Hot Topic Account Review

#685677
I ordered an item online that the website said was in stock, but the next morning I got an email saying it was sold out and I should be "assured I was not charged for it" when I later found out I was, as the money was missing from my account. How long will it take for me to get my money back, if I do at all?
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