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1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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I ordered three items. Two items were ordered together, and the third was ordered separately.

The one that was ordered separately says it’s been shipped, but apparently it won’t be here for 10-14 business days?? What the heck?! Why is the shipping process so slow? The order with two items hasn’t even finished processing yet, and I’m very annoyed.

I figured ordering directly from the Hot Topic site would be the best/safest choice, but I was dead wrong. I should have ordered these items through Amazon, instead. I will probably never buy anything from the HT website, ever again. There is literally no excuse for it to take this long.

If other sites can do it faster, so can Hot Topic.

I just want my stuff. It was expensive.

Product or Service Mentioned: Hot Topic Shipping Service.

Reason of review: Order processing issue.

I liked: Styles available, Items i ordered, Clothes, Good product selection, Product selection.

I didn't like: Slow processing and delivery, Shipping cost is very high, Exchange policy, Unreliable delivery.

Company wrote 0 public responses to the review from Jan 06.
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