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I bought a pair of beautiful glass earrings, couldn't wait to get home and try them on. At first I didn't notice a size diffeance in the space to put them on. One I slipped on easily ( as should) and the other not so much. Then I as my ear lobe was already halfway...
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#1052831
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I have a hot topic credit card ,so I decided to add my 18 year old as an authorized user. He went to the store on Queens Center Mall only to get turned away because the card only said his first and last name ( and didn't have (jr or Sr). Like his school ID which he...
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YvetteQ
Anonymous

First of all calm down 18 year olds do go shopping on their own..And he has used the card at the same location before. So theres no need to come down on anyone.

Anonymous
Anonymous

At 18 why doesn't your child have a state ID? Kinda irresponsible of you to allow them to go out into the world without proper ID. A SCHOOL ID WORKS AT THE SCHOOL! Not the res...

1.0
#1049550
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In the past, I've ordered from Hot Topic somewhat often (once every few months, sometimes more) and have always had fairly pleasant experiences with my orders. Not once have I gotten the wrong item, and their selection tends to be great. I also love the collabs they do...
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4.3
I liked
  • Product selection
I didn't like
  • Coupon policy
  • Exchange policy
#1028520
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Hot Topic Ring Review

Hot Topic
#980935
1.0
Details
I have had to take out 3 piercings because of the cheap metal in hot topic jewelry. Plus my septum ring (which if had less than 2 weeks) wont stay shut anymore. And this stuff is constantly happening. I am never shopping there again.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Hot Topic Customer Care Review

Hot Topic
#978142
Customer service is prompt to reply. Second email they offered me a $10 credit. Is there anything for that price there? Lol My daughter loves the clothes. I will let her enjoy them while they last and until the quality improves, shop elsewhere.
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Hot Topic Shipping Service Review

Hot Topic
#977209
1.0
Details
Terrible delivery process. Ordered items on December 2. Shipped on Dec. 9th. LOST in shipping. Tracking number has said "label created" for WEEKS. begging for a refund of the $94. Vague communication. Popr service. No product delivered.
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

Short Review on November 20, 2016

Hot Topic
#958427
I was watching one of your employees text all evening long till about 8:45 pm at the Irving Mall store. Located in Irving Texas.employee looked to be slightly impared .
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Was a store manager for that company in Texas many years ago. I had years of sales and managerial experience prior to joining Hot Topic. Won various awards and prizes for turning departments and stores around for other companies. I was hired by HT to take over their...
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1.0
I liked
  • Nice kids
I didn't like
  • Dm leadership
#1020771
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Placed an online order which I almost never do, I wanted to use (3) Hot Topic cash, well I placed the order & put in 1 of my hot topic cash but it told me to call customer service so they can input the rest, well they were closed. Also after I pkaced the order I needed...
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3.4
#996146
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On November 21 I purchased 5 items inside the HotTopic store. One of the items was not available in the size I needed... so the sales clerk offered to look it up on online and have it shipped to me. It was available. I received conformation that the order was placed...
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2.3
I liked
  • Genuine sales clerk inside store florence ky
I didn't like
  • Customer service
  • Customer service 1-800
#995883
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I don't understand how children are allowed to buy gauges. Getting your ears pierced requires parental consent but not gauges?? This should be a class action lawsuit
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Anonymous
Anonymous

Theyre not called gauges the neat looking ear jewelry they have are either tunnels, pinchers, spirals, they also have other body jewelry like for your nose, chest, or if your ...

Anonymous
Anonymous

Why should simply buying them be illegal? Should it also be illegal for a minor to purchase earrings? After all, they can't do anything with either of those items without a ho...

#991658
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I LOVE the HotTopic in the mall. The staff there are usually helpful and the store is relatively clean (a bit crowded though). Their online store...what a joke. I tried to order two watched on December 26th which I only did because the shipping was free over $30 (the...
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1.8
I didn't like
  • Online ordering
  • Shipping
#991612
Reply to reviews
NEVER purchase from their online store. I ordered 4 items online & I used a coupon. About 3 hours after I ordered these items, I noticed emails from hottopic.com telling me that 2 items were "sold out." Thus, charging full price for the remaining 2 because this negated...
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#990409
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I placed a order on line on 11/27/16 for my grandkids. All my grand kids and thier friends shop at Hot Topic. I usually get gift cards for birthdays ,graduations holidays. My complant is my order came about 5 days before Christmas to the store at Eastridge San Jose.I...
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#981544
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