filters
state:
Show
city:
Show
product:
Show
I buy 2 cold shoulder tops & they are too big & they won’t return them! And it’s my birthday those little {{Redacted}}! The cashier did NOT tell me that clearance items were final and there were no signs in the store saying this! I did NOT know this until I looked at...
Read more
1.0
#1209789
Reply to reviews
I hate giving negative reviews. But I am so mad right now. I placed an order with HOT TOPIC for my tween on 1/30/18. Her birthday is this Saturday. On line the order was listed as “processing”. Last week I started calling. Call 1: ‘it’s on its way. ‘ Call 2: ‘1 item...
Read more
1.0
#1194173
Reply to reviews
I purchased items for my Grand Daughter online from Hot Topic and then followed up with an email requesting that the package would be marked as a gift. The "President" replied that, no they don't do that, sorry. I then requested if they would send the parcel by FedEx...
Read more
1.8
I didn't like
  • Inflexibility regarding delivery shipping protocal
#1190410
Reply to reviews
Hot Topic - Someone spit in my box and then shipped it to me
Hot Topic - Someone spit in my box and then shipped it to me
I got my order of doctor who dishes, when I opened the box it smelled strongly of mint. As I pulled my packages out I could see CHEWED UP GUM all over my purchases. I placed a complaint online under the “talk to the president” option and then called the 1800 Number...
Read more
#1178348
Reply to reviews
Bought a dress for my daughter on the 13th to wear to a dance on the 27th. I figured 2 weeks shipping would be plenty of time, I was so wrong. I was given an expected shipping arrival time of the 22-25, I think great this will be perfect. They didn't even ship the...
Read more
1.6
I didn't like
  • Rude customer service
  • Them ruining my daughters first high school dance
  • Shipping
#1176493
Reply to reviews
I bought a hoodie from Hot Topic. It took at least nine days to ship and didn't get to my house for another two weeks. In that time, I nearly forgot about it. At the time, I thought "Okay, it's around the holidays so they're really busy, and it's not like it's a...
Read more
#1174794
Reply to reviews
I have placed 3 orders since October and they have screwed them all up! First order took 6 weeks to get, 2nd order they sent me someone elses items then canceled mine. This current order the items were apparently back ordered but they first told me after a week thst...
Read more
1.2
#1165902
Reply to reviews
Hot Topic - Displeased...
I ordered three items. Two items were ordered together, and the third was ordered separately. The one that was ordered separately says it’s been shipped, but apparently it won’t be here for 10-14 business days?? What the heck?! Why is the shipping process so slow? The...
Read more
1.3
I liked
  • Items i ordered
  • Styles available
  • Good product selection
I didn't like
  • Exchange policy
  • Shipping cost is very high
  • Slow processing and delivery
#1163593
Reply to reviews
Will never order from Hot Topic after my previous experience. I ordered gifts for my son on Black Friday. The status of my order was "processing" for several weeks. I contacted the company through their facebook page since my email was left unanswered. I was lied to...
Read more
1.0
#1162314
Reply to reviews
I placed an order during Black Friday week on 11/18/17 and selected ship to local store, few days later I received a strange number from Virginia, the person mentioned she had my order (that’s how she had my phone number from my billing info yeah thank you so much for...
Read more
2.1
#1155891
Reply to reviews