I’ve been ordering online with hot topic for years. Many times orders are shipped in batches.
Sometimes my items are never received due to issues on their end. I just got a package missing an items and I call to get it reshipped and I’m told they will no longer ship to me or allow me to place any orders. Even in store. I’m a vip 3k credit card that I’ve refilled countless times and am now never able to shop there again?
I was literally called a scam artist. I’m so angry at them it’s unfathomable. Beware buying online.
If you don’t receive your items, eventually they ban you and refuse to even refund you. They are thieves!