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I LOVE the HotTopic in the mall. The staff there are usually helpful and the store is relatively clean (a bit crowded though). Their online store...what a joke. I tried to order two watched on December 26th which I only did because the shipping was free over $30 (the...
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1.8
I didn't like
  • Shipping
  • Online ordering
#991612
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Resolved

Spent hundreds for school clothes in July to include a coats, sweaters. I received "hot topic" bucks and opted to do my Christmas shopping in early September. $355 out of pocket, clothes new with tags in my possession. Last night my daughter hands me her jacket with...
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Anonymous
Anonymous

you should've checked ur items during that month you bought all that stuff and you wanna complain because you couldn't bother to take a minute and look at the stores policy? I...

Anonymous
Anonymous

The return policy is clear all over these stores. And on your receipt. And 99% of stores have a 30 day return policy, regardless of how much you spend.

Product
#978134
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Resolved

I bought a t-shirt and when I received the size run too small, I bought a large for my husband and it wasn't not even a medium size. Plus the material was horrible, super cheap and super transparent. Horrible. I contact the store and they ask me to return to the...
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1.2
I didn't like
  • Conflicting return policy
  • Canceled items
  • Poor customer service
#587753
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